What is DiscountPlus, and how do I sign up?

DiscountPlus is a loyalty program that allows you to collect points on your shop at Discount Drug Store. Collect 1 points for every $1 spent in-store and turn your points into reward dollars off your next shop.>

To sign up to DiscountPlus, follow these simple steps:

Online: Visit the Discount Drug Store website and click on the “Login/Register” button on the top right hand corner. Enter your full name, email address, mobile number and any other required information. Provide your D.O.B so you don’t miss out on your yearly
$5 birthday voucher.

In-store: You can also sign up at any Discount Drug Store pharmacy. Simply ask a staff member for assistance, and they’ll help you create your account.

Once you sign up, you’ll collect 250 bonus points to use on your next shop.*

To collect DiscountPlus points, provide your membership details at check out in-store to collect and redeem points.

Is there a cost to join the DiscountPlus program?

DiscountPlus membership is free to join. You can join DiscountPlus in-store or online.

How can I earn points with DiscountPlus?

You can collect points with DiscountPlus by making purchases in-store. For every $1 spent, you’ll collect 1 points (excluding prescriptions).

Here’s how to maximise your points:

Shop regularly: Every eligible item you purchase adds points to your balance.
Bonus points offers: Keep an eye out for monthly bonus point promotions to collect extra points on selected products.

To collect DiscountPlus points, provide your membership details at check out in-store to collect and redeem points.

What can I redeem my points for?

You can turn your DiscountPlus points into rewards dollars off your next shop in-store.> For example, for every 500 points you collect can be converted to $5 off your next shop.

Do my DiscountPlus points expire?

Yes, your DiscountPlus points do expire. Points are valid for 24 months from the date they are collected. Be sure to use them before they expire to get the most out of your rewards!

How can I check my DiscountPlus points balance?

You can check your DiscountPlus points balance by:

Online: Log into your DiscountPlus account on https://www.discountdrugstores.com.au/discountplus/ to view your points balance.

In-store: Ask a staff member in-store to check your points balance for you.

Receipt: Your points balance is shown on your receipt after making a purchase. 

How do I update my personal details or account information for DiscountPlus?

To update your personal details for DiscountPlus, such as your email address or contact number, please reach out to the Loyalty Marketing Team at Sigma Healthcare. You can contact them by email at: loyalty@sigmahealthcare.com.au
They will assist you in updating your details.

The DiscountPlus Card is jointly issued by Discount Drug Stores Pty Ltd (ACN 067 616 826) and Sigma Company Limited ACN 004 132 923 (together, “Sigma”).

Issued by Discount Drug Stores Pty Ltd (ACN 067 616 826) and Sigma Company Limited ACN 004 132 923 (together, “Sigma”).

1. 1. 1. 1. 1. 1. 1. Enrolment & Membership
                     • Membership of the DiscountPlus program is open to Australian residents aged 18 years or over.
                     • By registering as a member in-store or online, or providing DiscountPlus membership details when transacting in-store, the applicant or member (each a “Member”) accepts and agrees to be bound by these DiscountPlus Terms and Conditions (as amended from time to time).
                     • To join DiscountPlus, Members agree to provide their name, mailing address, email address, date of birth, mobile phone number and any other information reasonably required to administer the DiscountPlus program.
                     • A DiscountPlus membership is valid at any participating Discount Drug Stores pharmacy (“participating Discount Drug Stores pharmacy”). Your home pharmacy will be designated as the Discount Drug Stores pharmacy at which you joined DiscountPlus. You may alter your
                       home pharmacy at any time. For general customer enquiries please contact 1300 790 618 between 8am – 5pm Mondays to Fridays, Eastern Standard Time.
                     • Membership is for personal use only and cannot be used for commercial purposes. AMember’s membership may be suspended or terminated if it is reasonably suspected that the membership is being used for commercial purposes or in connection with the re-sale of goods. Any Rewards points will be forfeited on termination.
                  2. Earning Points
                     • Members will earn points on all purchases they make at any participating Discount Drug Store pharmacy except ‘Excluded Items’.
                     • Excluded Items include prescription only products, pharmacist only products, pharmacist only medicines or other products where the granting of points is prohibited by law, gift cards, delivery fees and products Sigma deems and/or advertises from time to time as being excluded.
                     • Members will receive 1 point for every $1.00 spent (including GST) in-store on non-Excluded Items when they provide their DiscountPlus Rewards membership details at the point of purchase. Points are not redeemable for cash.
                     • Bonus points may be offered from time to time at Sigma’s discretion and may be subject to additional terms and conditions. Some bonus points offers may be exclusive personalised offers and only available to selected Members which are not transferable.
                     • If you do not provide your DiscountPlus membership details (registered email address or mobile number) at the time of purchase, you can return to the point of purchase within 30 days with a copy of your receipt and your DiscountPlus details and the points will be credited to your account.
                     • Points will be credited to Members’ accounts as soon as possible and in any event, within 30 days of the transaction date.
                  3. Redeeming Points
                     • Members are eligible to redeem their points to pay for the whole or part of any purchase (except ‘Excluded Items’) at any participating Discount Drug Store pharmacy when they provide their DiscountPlus membership details at the point of purchase.
                     • When redeeming in-store, Members will receive a discount of $0.01 off the current transaction for every 1 point redeemed (ie 100 points redeemed = $1 off). Redemptions can only be processed in multiples of $0.01.
                  4. Expiry of Points
                     • Subject to anything else contained herein, unused DiscountPlus points will expire 12 months after the date on which they were earned.
                  5. Marketing and Communications
                     • By becoming a Member of DiscountPlus, Members agree to receive communications from Discount Drug Stores (including email, SMS, phone, mail and app notifications) relating to their membership, marketing or promotional offers, competitions, new products, health services, news and other information relating to Discount Drug Stores and its suppliers.
                     • Members may opt out of marketing communications from DiscountPlus by following
                       unsubscribe links on marketing emails; sending ‘STOP’ to any number provided in our SMS’; or by contacting Customer Service. For in-app notifications, Members may turn off notifications on their mobile device. Members will still receive messages relating to their membership (such as changes to terms and conditions or information relating to your account; or product safety information).
                     • Members that have registered and subscribed with a valid email address, will also receive their points balance in monthly email communications.
                  6. Sigma’s Privacy Policy
                     • By becoming a Member of DiscountPlus, each Member agrees to the collection, use and disclosure of their personal information in accordance with Sigma’s privacy policy available at www.discountdrugstores.com.au/privacy-policy/.
                     • Sigma’s Privacy Policy, available at www.discountdrugstores.com.au/privacy-policy/, is incorporated into, and forms part of, these DiscountPlus Terms and Conditions. When participating in DiscountPlus, you acknowledge that you agree to the Privacy Policy and understand and agree that Sigma will collect, use, store and disclose your information, including personal information, in accordance with its terms.
                     • Sigma reserves the right to vary, alter or amend all or any part of its Privacy Policy from time to time.
                     • Sigma may disclose Members’ information (including personal information) within its corporate group for business purposes, the purposes of operating a loyalty program and marketing or remarketing purposes through its websites, social media channels or other marketing medium.
                  7. Access and correction of your personal information
                     • Members should promptly notify any changes to their personal information to their Home Pharmacy or by contacting Customer Service on 1300 022 506 or
                       platinum.service@sigmahealthcare.com.au.
                     • Members can ask to obtain access to their personal information that Sigma and/or its contractors hold. We may ask you to put your request in writing and pay a reasonable fee levied by us for this. It is important that the personal information we hold about you is
                       accurate, complete and up to date.
                  8. Termination and Suspension
                     • Sigma may suspend or terminate a Member’s DiscountPlus membership by giving written notice to the Members most recent contact details, where:
                       • a Member breaches these Terms,
                       • acts fraudulently in connection with their Membership or otherwise misuses their Membership; or
                       • a Member has not earned any DiscountPlus points for a continuous period of three years.
                     • Sigma may suspend, discontinue or terminate the DiscountPlus program:
                       • immediately upon becoming insolvent or entering administration; or
                       • for any reason, by giving Members reasonable notice. Notice will be displayed on
                         discountdrugstores.com.au and where practicable, Sigma will use reasonable endeavours to notify Members at the most recent email address provided to the DiscountPlus program. Members may continue to earn and redeem DiscountPlus points during the notice period.
                     • On cancellation of a Member’s membership or termination or suspension of the DiscountPlus program, Sigma may retain Members’ information for record-keeping purposes and in de-identified form for data analysis purposes. Any DiscountPlus points will be cancelled on termination of a Member’s membership or the termination of the DiscountPlus program.
                     • Following termination of the DiscountPlus program, neither Sigma nor any participating Discount Drug Stores Pharmacy will be liable to Members in connection with the termination of the DiscountPlus program or any points attached to a membership at termination.
                     • No Discount Drug Stores pharmacy has the authority, express or implied, to make any representation, warranty or statement on behalf of Sigma or in relation to the DiscountPlus program and Sigma accepts no liability in respect of any representation, warranty or statement made by any Discount Drug Stores pharmacy.
                     • Nothing in these Terms and Conditions limits a Member’s rights under the Australian
                       Consumer Law. In all other cases, Sigma’s liability to Members will be limited to reinstating the number of DiscountPlus points in dispute. Sigma will not be liable for any indirect or consequential loss in connection with the DiscountPlus program or any Membership.
                     • Member may elect to terminate their DiscountPlus membership at any time by contacting Discount Drug Store Customer Service (email: platinum.service@sigmahealthcare.com.au or ph. 1300 790 618).
                  9. General Conditions
                     • Amendments to these Terms: Sigma may make changes to these Terms from time to time with reasonable notice provided via the Discount Drug Stores website. Continued membership of the DiscountPlus program constitutes acceptance of any changes to these Terms. Members are advised to check the Discount Drug Stores website from time to time to inform yourself of any changes.
                     • Limitation of liability: To the extent permitted by law, Sigma and its associated agencies and companies, together with any participating Discount Drug Stores pharmacy are not
                       responsible for any problems, delays, or inability to operate the DiscountPlus program; any liability for emails or SMS’ which are misdirected, not received or lost; or any technical malfunction beyond Sigma’s control. To the maximum extent permitted by law, Sigma excludes all liability for any loss (including indirect or consequential loss), damage, personal injury, or death which is suffered or sustained in connection with the DiscountPlus program. The DiscountPlus program and related services are provided to Members on an “as is” basis without warranties of any kind, either express or implied under laws other than those that cannot be lawfully excluded, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. From time to time, there may be information on the Discount Drug Stores website or in other promotional materials that contains typographical or other errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Sigma reserves the right to correct any errors, inaccuracies or omissions and to change or update information.
                     • Correction of errors: Sigma or any participating Discount Drug Stores pharmacy may
                       reverse any Points that have been credited to a Member in error or which relate to a purchase by a Member that is subsequently cancelled or reversed or where a refund is given. Any Points that have been credited to a Member in error may be subsequently deducted from the
                       Member’s account by Sigma.
                     • Points balance: Members can view their Points balance once they have registered and linked their DiscountPlus membership online at www.discountdrugstores.com.au or by contacting Discount Drug Stores Customer Service (email: platinum.service@sigmahealthcare.com.au or ph. 1300 790 618).
                     • No transfer: DiscountPlus Membership and DiscountPlus Rewards points are not transferable to third parties and cannot be combined.
                     • Waiver: Any delay or failure by Sigma in exercising its rights under these Terms does not constitute a waiver of those rights, unless such waiver is in writing and signed by an authorised representative of Sigma.
                     • Governing law: These Terms are governed by the law of Victoria, Australia. Effective from January 2026.